Privacy Policy

Effective Date: November 15, 2024

At Creative Spree Inc. ("Creative Spree," "we," "us," or "our"), we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website at [https://creativespree.org] (the "Site") and purchase from our online store. By accessing our Site or making a purchase, you consent to the practices outlined in this policy.

1. Website Disclaimer

The information provided by Creative Spree, Inc. ("we," "us," or "our") on https://creativespree.org (the "Site") is for general informational purposes only. All information on the Site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. UNDER NO CIRCUMSTANCES SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.

2. Testimonial Disclaimer

The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. YOUR INDIVIDUAL RESULTS MAY VARY.

The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.

3. Information We Collect

We collect various types of personal and non-personal information to provide, personalize, and improve our services. The types of information we collect are:

3.1 Personal Information

We collect personal information directly from you when you use our services, create an account, or place an order:

  • Contact Information: Your full name, email address, mailing address, and phone number are necessary for communication, billing, and shipping purposes.
  • Account Information: If you create an account, we will collect a username and password, as well as additional details such as preferences and order history, to help manage your account and improve your shopping experience.
  • Payment Information: We collect payment details (credit card information, PayPal) through secure third-party payment processors, such as PayPal and Stripe. We do not store full payment card details, but we retain limited transaction history for order management.
  • Shipping Information: Your shipping address, phone number, and any special delivery instructions are required to fulfill your order and ensure timely delivery.

3.2 Order Information

When you place an order, we collect the following information related to your purchase:

  • Product Details: Type, size, quantity, color, and any customization or personalization requested.
  • Order History: Information about previous purchases, transaction amounts, payment methods, and order status.
  • Delivery Information: Shipping details and tracking numbers for the delivery of your order.

3.3 Usage Data

We automatically collect certain data related to your use of our Site:

  • Device Information: This includes your device type, operating system, browser type, IP address, and other information about how you interact with our Site.
  • Usage Activity: We track how you interact with our Site, including your browsing patterns, time spent on certain pages, and the links you click on.
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies (as detailed below) to personalize your experience, remember your preferences, and help us analyze website traffic.

3.4 Other Information

We may also collect personal information you provide directly, such as when you fill out forms, contact us for customer support, or participate in surveys and promotions.

4. How We Use Your Information

The information we collect is used for several important purposes, including:

4.1 Order Fulfillment

We use your personal information to process and fulfill your orders, including:

  • Verifying your order details.
  • Managing your payment and shipping information.
  • Communicating with you about the status of your order, including shipping confirmations, tracking numbers, and delivery updates.
  • Handling returns, exchanges, and customer support inquiries.

4.2 Customer Communication

We may use your information to:

  • Respond to your inquiries and provide customer support, including resolving any issues with products or services.
  • Send you order confirmations, shipping updates, and other necessary service communications.

4.3 Marketing and Promotional Communications

With your consent, we may send you promotional emails, newsletters, or notifications about:

  • New product launches, sales, and special promotions.
  • Personalized offers based on your previous purchases or browsing behavior.
  • Customer surveys or feedback requests to improve our products and services. You can opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

4.4 Social Media Integration

We may interact with various social media platforms and services, including but not limited to Facebook, Instagram, Twitter, Pinterest, and others. We may use social media buttons or integrations (such as “Like,” “Share,” “Tweet,” or “Follow”) to allow you to engage with our content. When you interact with these features, the social media platforms may collect data about your activity on our Site, including your IP address and the page you are visiting.

Additionally, we may use social media platforms for advertising purposes. These platforms may track your activity across the web and use this information to show you personalized ads based on your browsing behavior, interests, and interactions with our brand on their services. Please refer to the privacy policies of these third-party platforms for more details on how they collect, use, and store your information.

4.5 Site and Service Improvement

We use your data to:

  • Analyze and improve the performance and functionality of our website.
  • Personalize your experience on the Site, such as remembering your preferences or showing you related products based on your interests.
  • Conduct analytics and track how visitors interact with the Site to optimize usability and enhance your shopping experience.

4.6 Security and Fraud Prevention

We use your information to:

  • Detect and prevent fraudulent activity, unauthorized transactions, or security breaches.
  • Ensure the integrity and security of our Site, customer data, and payment systems.

4.7 Legal Compliance

We may use your information to comply with applicable laws, regulations, and legal processes, including:

  • Tax reporting, accounting, and other legal requirements.
  • Responding to subpoenas or other legal inquiries.
  • Protecting our legal rights, property, and interests, as well as the safety and rights of others.

5. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information under the following circumstances:

5.1 Service Providers

We share your information with third-party vendors who assist us in operating our business, including:

  • Payment Processors: We use trusted services like PayPal and Stripe to handle payment transactions securely.
  • Shipping Providers: We share your address and contact details with third-party delivery services (e.g., USPS, UPS, FedEx) to process and ship your order.
  • Web Analytics and Marketing Services: We may use third-party providers such as Google Analytics to understand how visitors interact with our Site and improve marketing efforts.

These service providers are required to handle your personal information securely and in compliance with applicable data protection laws.

5.2 Legal Obligations

We may disclose your information if required to do so by law or to protect our legal rights, including:

  • To comply with subpoenas, court orders, or other legal processes.
  • To investigate fraud, security breaches, or violations of our terms of service.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction. We will notify you of any such changes and update this Privacy Policy.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our Site. Cookies are small text files stored on your device that help us personalize your experience and track your activity. We use the following types of cookies:

6.1 Essential Cookies

These cookies are necessary for the basic operation of the Site, such as maintaining your shopping cart, processing transactions, and remembering your login information.

6.2 Performance Cookies

These cookies help us understand how visitors use our Site, such as which pages are visited most frequently and whether users receive error messages. This information allows us to improve the functionality and user experience of the Site.

6.3 Functional Cookies

These cookies store your preferences and allow us to customize your experience, such as remembering your language preferences or region.

6.4 Advertising Cookies

We use these cookies to track your activity across other websites and deliver personalized advertisements based on your browsing behavior. These cookies are usually placed by third-party advertising networks.

You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies, but please note that disabling cookies may affect your ability to use certain features of our Site.

7. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use SSL (Secure Socket Layer) technology to encrypt sensitive information such as payment details during transmission.
  • Secure Servers: Your personal data is stored on secure servers protected by firewalls and access controls.
  • Access Restrictions: We restrict access to your personal information to authorized personnel only, based on the necessity of their role.

While we use industry-standard security measures, no method of data transmission or storage is completely secure. We cannot guarantee absolute security, but we make every effort to protect your information.

8. Your Rights and Choices

You have rights under certain data protection laws (e.g., GDPR, CCPA), including:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: If your personal data is inaccurate or incomplete, you have the right to request corrections.
  • Deletion: You may request that we delete your personal data, subject to any legal obligations or business requirements to retain it.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
  • Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

For more information or to exercise your rights, please contact us using the contact details provided below.

9. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete the information promptly.

10. International Data Transfers

If you are located outside of the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where our servers and data processors are located. By using our Site, you consent to the transfer of your information to the United States and other locations where we operate, in accordance with this Privacy Policy.

11. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: