Terms and Conditions

Effective Date: November 15, 2024

Welcome to Creative Spree Inc. (“Creative Spree,” “we,” “us,” “our”), an online store that specializes in custom stitching services, with products created by artisans who are underprivileged women learning valuable skills to support their families. By using our website [https://creativespree.org] (the “Site”), making a purchase, or interacting with our services, you agree to comply with and be bound by these Terms and Conditions (“Terms”).

Please read these Terms carefully before using the Site or making any purchases. If you do not agree with these Terms, you should not use the Site.

General Terms
By accessing and using this Site, you agree to the following terms:

  1. You are at least 18 years old, or you have the consent of a parent or guardian to use the Site.
  2. You will not use the Site for any unlawful purposes or engage in activities that could harm the Site, its users, or its reputation.
  3. These Terms apply to all users of the Site, including buyers, visitors, and account holders.

Account Creation
To place an order or access certain features on the Site, you may be required to create an account. By registering an account, you agree to:

  1. Provide accurate and complete information when creating your account.
  2. Keep your account information, including your username and password, secure.
  3. Notify us immediately if you believe your account has been compromised.
  4. You are responsible for all activities that occur under your account, whether or not authorized.

Use of the Site
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  1. Violate any applicable law or regulation.
  2. Engage in any activity that interferes with or disrupts the functioning of the Site.
  3. Attempt to gain unauthorized access to any part of the Site, other accounts, or any systems or networks connected to the Site.

Products and Orders

Product Availability
All products available on the Site are custom made through our stitching service, which means each item is tailored specifically after an order is placed. Availability may vary due to production or other constraints. We reserve the right to cancel or refuse orders for any reason, including but not limited to product unavailability, payment issues, or order fulfillment issues.

Pricing and Payment
All prices are displayed in the currency of the respective country where you are making your purchase (CAD for Canada, USD for the United States, or PKR for Pakistan). Pricing may be subject to change at any time without prior notice. We accept various payment methods including credit cards (Visa, MasterCard, American Express, Discover), PayPal, Google Pay, and Apple Pay. Payment will be charged when the order is placed. We use third-party payment processors (e.g., Stripe, PayPal) to securely process payments. We do not store your full payment information.

Order Confirmation
Once your order is placed, you will receive an order confirmation email. This email is not an acceptance of your order but an acknowledgment that we have received your request. Acceptance of your order occurs only when your order is shipped.

Shipping and Delivery
Orders will be shipped to the address you provide during checkout. Shipping times and costs may vary depending on your location (Canada, the United States, or Pakistan). For more detailed shipping and delivery timelines, please refer to our Shipping Policy.

Returns and Exchanges
Due to the custom nature of our stitching service, all products are personalized and made to order. As such, we generally do not accept returns or exchanges. However, if you receive a defective or damaged item, please contact our customer service team at info@creativespree.org within 14 days of receiving your order. We will assist you and resolve the issue in accordance with our Return and Refund Policy.

User Conduct
When using the Site, you agree to refrain from engaging in the following activities:

  1. Submitting content that is unlawful, offensive, defamatory, obscene, or infringes on the intellectual property rights of others.
  2. Using the Site to harass, abuse, or harm others.
  3. Impersonating any person or entity or providing false information.

We reserve the right to suspend or terminate your account if we believe you have violated any of these provisions.

Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Site and providing your personal information, you consent to the practices outlined in our Privacy Policy.

Limitation of Liability
Creative Spree Inc. is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of products. This includes, but is not limited to, loss of data, business interruption, or any errors or omissions on the Site. Our liability is limited to the amount you paid for the specific product in question.

Indemnification
You agree to indemnify, defend, and hold harmless Creative Spree Inc., its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  1. Your use of the Site.
  2. Any violation of these Terms.
  3. Any content you upload or submit to the Site.

Dispute Resolution

Arbitration
Any disputes or claims arising out of or relating to these Terms, your use of the Site, or any products purchased, shall be resolved through binding arbitration, rather than in court, except that you may assert claims in small claims court if they qualify.

Governing Law
These Terms shall be governed by and construed in accordance with the laws of the country of purchase (Canada, the United States, or Pakistan), without regard to its conflict of law principles.

Changes to These Terms
Creative Spree Inc. reserves the right to update or modify these Terms at any time. When changes are made, we will post the updated Terms on this page and update the “Effective Date.” Your continued use of the Site after changes to the Terms will constitute your acceptance of the revised Terms.

Termination
We reserve the right to suspend or terminate your access to the Site at our discretion, without notice, if you violate these Terms or engage in any activity that we believe is harmful to the business or reputation of Creative Spree Inc.

Contact Us
If you have any questions or concerns about these Terms, please contact us at:

Email: info@creativespree.org
Phone: (385) 330-5534
Address: 471 E 1000 S STE B, Pleasant Grove, UT, 84062

Miscellaneous

  1. Entire Agreement: These Terms constitute the entire agreement between you and Creative Spree Inc. regarding your use of the Site.
  2. Severability: If any provision of these Terms is found to be unenforceable, the remainder of the Terms will remain in full force and effect.
  3. Waiver: No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

These Terms and Conditions outline the policies governing the use of Creative Spree’s services and purchases from our online store. Thank you for supporting our artisans and their journey to economic empowerment!